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Help topics Samples

What happens after your samples arrive

Approve the sample, iterate for another round, or move to a production order — all from your client workspace.

When your samples arrive, there are three paths: approve and move to a production order, iterate with another round, or refine the direction. Samples confirm the format and finish so the production run matches what you approved.

The expected next step is an order — your brand on the reviewed formula, briefed in the same workspace.

More detail: How sample orders work →

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Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released through the client workspace in the DAT portal.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released through the client workspace in the DAT portal once a brief is in place.