Order Management on the DAT Supply Platform — United States
Once an order is placed, it is managed through one client workspace: every stage reviewed, every document released by stage, and the whole project visible in one place — from brief to delivered batch. No marketplace, no autoresponder, no scattered email thread.
Order management is the part most manufacturers leave to email. On the DAT Supply platform it is a structured workspace — staged, documented and visible.
Specification, label, packaging and batch documents each move through their own review step, released to the brand owner by stage.
What you manage in the client workspace
The workspace is where the order lives — brief, route, spec, samples, documents and delivery, all in one structured place.
Order brief & option
The brief — target market, format, quantity, claims direction — and the confirmed option (private-label catalogue or qualified custom development).
Specification & samples
The locked per-SKU specification and allergen statement, plus sample orders — ready kits or development samples — placed and paid for in the workspace.
Documents & delivery
Documentation released by stage and delivery coordinated from the same workspace, so nothing lives in a separate inbox.
Documents released as the order moves
Specification, label, packaging and batch documents each appear at their stage. The Certificate of Analysis is batch-specific and available on request after production — not a standing public list.
On-pack copy is reviewed for the US market — structure/function claim wording, the Supplement Facts panel and % Daily Value formatting — before artwork is locked. The brand owner remains the responsible party and importer of record.
Explore the platform
Your order status, visible at every stage
Each order moves through the same five reviewed steps — the timeline in your client workspace shows exactly where the project stands.
- 1 Start order
- 2 Pay deposit & sign documents
- 3 Approve specification & label
- 4 Production & QC
- 5 Batch release & shipping
No marketplace, no autoresponder — samples, specs, documentation, production and delivery in one client workspace.
Create account to view pricing and start your orderOrder management questions
Where do I manage my order?
In your DAT Supply client workspace in the portal. The brief, route, specification, samples, documents and delivery are all managed there — one place for the whole order.
Can I see what stage my order is at?
Yes. The order moves through reviewed steps — brief, spec, samples, artwork, production and batch release — and each is visible in your workspace as it is reviewed.
When are documents released?
By stage. Specification, label, packaging and batch documents each appear at their review step. The Certificate of Analysis is batch-specific and available on request after production.
How is claim wording handled for the US market?
Claim wording reviewed per project against the target market; final responsibility remains with the brand owner.
Start an order
Create your account and brief your order inside the DAT Supply portal — then manage the whole project from one client workspace, reviewed and documented by stage.