When do I get my product specification and label proofs?
Your specification and label proofs arrive at the approve-specification-and-label stage of the order, before production begins.
The product specification and label proofs are released at the approve-specification-and-label stage of your order — after order setup and before production begins. You review and approve them in the portal so production matches exactly what you signed off.
More detail: How order management works →
Related articles
- What documents do I receive with my order? Your order comes with a standard document set — specification, technical data sheet, allergen statement and NRV declaration, plus conditionals.
- How to request a Certificate of Analysis (COA) Open your order, go to documents and request the COA — it is issued during the order review stage into your documents register.
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