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How to check the status of an order in progress

Log in, open your orders, open the order to see its current stage, and open a support request from there if you need one.

Your order status lives in your client workspace and updates as production reaches each stage.

  1. Log in to the portal.
  2. Open your orders.
  3. Open the order.
  4. View its current stage.
  5. Open the support center against the order if you need help.

More detail: How order management works →

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Quick context request

Get manufacturing context

Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released through the client workspace in the DAT portal.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released through the client workspace in the DAT portal once a brief is in place.